Christophe Delaunay

MBDA Systems

CSS Digital Platform Project Manager

Former researcher in operational research, he became a supply chain consultant and the applied mathematics expert of Newton.Vaureal Company. Working for a large portfolio of customers (administrations and industries, small and big) in different domains (defence, energy, retail, pharmacy, food), he acquired experience in logistic and organisation.

He spent the last 3 years at MBDA on the renewal of the information system tools used by the Customer Support and Services direction. Before, he also was the engineer of XPO logistics in charge of lean management in the warehouses and the responsible of the planning department of RETIF group.

Day 4 - Thursday, 17 October


S-Series Content Development

A Case Study in Implementation & Training

A case study in implementation and training: MBDA CSS Digital Platform

MBDA decided in 2016 to renew the information system tools used by its Customer Support and Services (CSS) direction in France, Italy and the United Kingdom.

To ensure configuration management and the coherence between the data managed inside CSS, the tools platform chosen is based on the S-Series specifications.

The use of the S-Series specifications oblige MBDA to rework its process and to train the ~700 workers of the CSS in the 3 countries.

Christophe Delaunay



S-Series Content Development Continued

A case study in Implementation & Training continued

Christophe Delaunay