Please note this training is designed specifically for people involved in the SC21 OE Programme.

TRAINING OBJECTIVES:

  • To understand the SC21 programme history
  • To learn about the programme governance, structure and programme management office
  • To be aware of our values and code of practice
  • To know more about our process guides, process flows, templates, forms, websites
  • To understand how we structure our communications
  • To have an overview of the SC21 Operational Excellence, Competitiveness and Growth and Lite programmes
  • To know more about the quality interventions.

WHO IS IT FOR?:

This training is designed for people who are already involved in SC21 OE who need a refresh, or someone considering becoming an active Practitioner, or simply wanting to know more about the programme.

Pre-requisites for this course: None.

TRAINING AGENDA:

Domestics and intros

1.1 Programme History

  • Aims
  • 7 Commitments
  • Programme Governance
  • Vision Mission and Policy
  • Values and Code of practice

BREAK

1.2 UK Programme Management Office (PMO)

  • Programme overviews (LITE, OE, C&G and SiG)
  • Swimlane Process Flow overviews OE & C&G
  • Performance Awards/Template
  • Resources - Website and LinkedIn
  • Website and LinkedIn
  • SC21 Google Map
  • Overview presentation

BREAK

1.3 Operational Excellence

  • Deployment roles
  • Practitioners
  • Training Partners
  • Customers
  • Regional Partners

1 - Development and Performance

  • BusEx and ManEx

2 - Relationship Management

  • RMM
  • RelEx
  • BREAK

3 - Quality Interventions

  • AS/EN91xx series approvals JS/MDR
  • Nadcap JS/MDR
  • UK Quality Board JS/MDR

1.4 Competitiveness & Growth

  • Intro and history
  • The NMCL Process - SMMT

BREAK

  • Deployment roles
  • Assessments/assessors
  • Improvement Modules

Summary and close

DELIVERY: 

The course will be delivered as a one-day virtual live class via MS Teams.